Operations Support

At Inflight Training Solutions, our Records and Operations Support Department provides critical Operations Support services designed to ease the administrative burden on your flight department. We specialize in managing compliance, oversight, and essential operational tasks, ensuring your flight operation meets regulatory requirements while running smoothly and efficiently. Our experienced team maintains pilot qualifications, training documentation, flight and duty time records, and crewmember compliance in accordance with FAA regulations for Part 135 and Part 91 operations. From audits to full records management, we are committed to supporting you every step of the way while upholding the highest standards of regulatory integrity.

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Compliance Packages

We prepare complete regulatory compliance packages tailored to your operation. Stay ahead of FAA, ICAO, EASA, and industry requirements with documentation that passes audits and inspections with confidence.

Records Management

Stay compliant and confident when flying globally. Our International Procedures training prepares pilots and flight departments for ICAO, FAA, and EASA international operations. We cover oceanic procedures, contingency planning, and communications protocols. Our training considers your specific aircraft capabilities, equipment and mission.

Audits

We conduct in-depth audits of your Manuals, Safety Management System (SMS), and Maintenance programs to identify gaps, recommend improvements, and prepare you for regulatory, client, or IS-BAO audits.

Training Center Requirements

We ensure your flight department meets all applicable training center requirements, including recordkeeping, scheduling, instructor qualifications, and integration with your internal training programs.

Flight Oversight and Flight Operations Support

We provide professional oversight for your flight department’s daily operations, ensuring policies, procedures, and regulatory requirements are followed while maintaining high safety and efficiency standards. I.T.S. staff can provide a full flight support department available 24/7 providing scheduling, FBO arrangements, fuel releases, passenger and crew hotel and travel arrangements. Flight support is handled by pilots and trained staff focusing on quality of life for pilots and a pleasurable experience for passengers.

PRIA/PRD, Drug and Alcohol Program Compliance

We manage Pilot Records Improvement Act (PRIA) and Pilot Records Database (PRD) processes to ensure accurate and timely reporting, protecting your department from compliance risks. Stay compliant with FAA Drug & Alcohol Testing Program requirements. We assist with program setup, recordkeeping, testing coordination, and documentation to meet all Part 120 requirements.

A man in an office, sitting at a cluttered desk with many papers, using a telephone and writing on a paper. A computer monitor shows a webpage with an airplane and text about flight operations support. The background features airplane models and framed pictures of airplanes on the wall.
A smiling man in a business shirt and tie sitting at a desk with a computer monitor displaying folders labeled for airline records, with aviation-related decor in the background.

Contact us

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